Laser equipment (laser marking machine, laser welding machine, laser inkjet printer, laser deep engraving machine, etc.) as high-tech products, its after-sales service is undoubtedly the hot issue that many users are most concerned about, such as delivery, installation, training, and maintenance , Technical support, maintenance, etc. Foshan Fulan Laser Technology Co., Ltd. (abbreviated as Fulan Laser) has always regarded service as its life, pre-sale service, sale service, and after-sales service are indispensable.

In a highly competitive market, many companies pay attention to unique services. Start from the "customer" and proceed from the "customer" benefit. After-sales service is not provided by every laser equipment merchant, and not every laser equipment merchant attaches great importance to it.

Many users don’t know how to perform correct maintenance and tuning of laser equipment (if you want to achieve various desired effects on different products, tuning is a technical task), etc., after purchasing laser equipment, This is the beginning of service.

     Foshan Fulan Laser Technology Co., Ltd.: High-quality service, ready to help you solve problems

Adhering to the service tenet of "survive by quality, principle of honesty, benefit by service, technology-based, and quality-based development", Foshan Fulan Laser Technology Co., Ltd. will continue to improve its products and processes to bring Customers' high-quality service experience creates Zuì Dahua value for customers.

Product price guarantee

Under the same competitive conditions, our company sincerely provides to customers at Zuì preferential prices on the basis of not reducing product technical performance or changing product components.

 Product quality assurance

The quality of products is our company's constant confidence and promise. The quality of Fulan Laser ranges from the purchase of raw materials to elaborate installations, and from product development, design, production, packaging, transportation to distribution. Professional members strictly monitor every production link, strictly control product quality, and pass continuous sampling, testing and tracking. And other measures to ensure that the product achieves excellent performance goals.

 Delivery guarantee

 When products are delivered, try to comply with customer requirements. If there are special requirements that need to be completed in advance or later, our company can specially organize production and installation to meet user needs.

 After-sales service guarantee

 ① Enjoy free software upgrades for life from the purchase date;

 ②You can go to the company to participate in various technical training courses for free at any time;

 ③Provide technical support and spare parts;

 ④The whole machine is guaranteed for one year and lifetime maintenance;

 ⑤Point-to-point training, maintenance, fault repair and process debugging support for technicians;

 ⑥Establish a complete user profile, regular return visits and customer satisfaction surveys;

 ⑦If you encounter equipment problems that cannot be solved by yourself, you can consult our company at any time, our company is available for you 24 hours a day, and we will solve the equipment problems for you as soon as possible to minimize the loss of customer time.

    Laser equipment is sold for 3 points and 7 points for after-sales, so Foshan Fulan Laser Technology Co., Ltd. attaches great importance to after-sales service. It has a complete after-sales service system, establishes a complete file for customers, regular return visits, customer satisfaction surveys, etc., serves customers 24 hours a day, and solves equipment problems for customers as soon as possible. Looking at products and services from the perspective of customers, in order to better serve more customers, Fulan Laser's after-sales service has been constantly improving and improving itself.